Policy key definitions:
• “I”, “our”, “us”, or “we” refer to the businesses, Michael Sutton’s Cellar Ltd & Riversbridge Tasting Rooms located at Riversbridge Dartmouth Devon TQ6 0LG.
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a users computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using lawful bases.
• We are exempt from registration in the ICO Data Protection Register because we will only use your data for administration or marketing purposes. We handle subject access requests in accordance with the GDPR.
Information we collect from you
You may give us information about you by filling in forms on our website/shop or by corresponding with us by phone, email or otherwise. This will include information which you provide to us when you subscribe to our mailing list, such as your name and email address or if you participate on any of our social network sites.
How we use your information
We will use your information to: ● provide you with information about our products, events and any other information, services or offers which we think may be of interest to you by email (where you have consented to receive such information); and ● notify you about any changes to our website or our services. It is our intention to only send you email communications that will be useful to you and that you want to receive.
We may occasionally send notifications of new products, services or offers from us to your designated email address. You may opt out of receiving these notifications from us at any time by opting out through your confirmation subscription email.
Disclosure of your information
We will never disclose your personal data to any third parties except in the circumstances set out in this section. We use a number of trusted suppliers and service providers such as payment processors and email marketing platforms and courier delivery services. We may need to disclose your personal data to them but will only do so to the extent that it is necessary for them to be able provide the services we require.
We may also disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of the company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
How we store your data
All information you provide to us is stored on secure servers or via a secure data collection site. Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users. Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign. Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider. Our EMS provider is MailChimp.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Michael Sutton’s Cellar Limited Riversbridge, Dartmouth Devon.