FAQs

We are very happy to help with any enquiries you may have so do feel free to call or email us with your queries – as a small business it is very important that we keep in touch with our customers so please don’t hesitate to contact us we are a very approachable lot!

Do you have a brochure listing all your wines?

We publish a list of all our wines with tasting notes regularly called “THE GREEN BOOK”
If you would like us to send you an e-brochure or a hardcopy copy please contact us.

Can I buy a single bottle in your shop? (This will be contact-free during the current COVID-19 lockdown)

Yes you can buy a single bottle in the shop. For delivery there is usually a minimum order of 6 bottles. We are happy to send/deliver single bottles but there may be a small charge. For postcode areas TQ3 to TQ12 delivery is free. For orders for further afield we use a national courier. Orders over £175 are free, for orders under £175 there is a flat rate charge of £15. Cases can be made up of  a single variety or mixed varieties.

What are your delivery costs?

We offer free local delivery in the following post code areas: TQ3, TQ4, TQ5, TQ6, TQ7, TQ8, TQ9, TQ10, TQ11, TQ12.  Minimum order 6 bottles. We are happy to send/deliver single bottles but there may be a small charge. For orders for further afield we use a national courier. Orders over £175 are free, for orders under £175 there is a flat rate charge of £15. We will be happy to let you know the cost in advance of any order.

How long will my order take to be delivered?

Delivery will usually be 1-2 working days, unless any wines are out of stock, in which case we will notify you and either suggest a replacement or advise you on the length of the delay.

What payment methods can I use?

Online payments can be made by credit/debit card (excluding American Express). Payments in the shop can be cash, cheque, credit/debit card.

What are your payment terms?

We will need payment at the time of ordering.

How can I hear about your Food & Wine Events?

We would be delighted add you to our mailing list which details all of our forthcoming wine & food events. Add to mailing list.